Features

babylon chat

• Can I ask about people other than myself?
• How do I use babylon chat?
• How old do I need to be to use babylon chat?
• What does it cover?
• How is it regulated?
• Does babylon chat diagnose?

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Message a clinician

• Is there a limit to the number of questions I can ask?
• How will I know my question has been answered?
• How long will it take for me to get a response?
• Can I access this via the webapp?
• Who is answering the questions?
• Is 'Message a clinician' a chat service?

Monitor

• Where can I find monitor?
• Can I access this via the webapp?
• What are the day-to-day benefits of using this?
• How does 'Monitor your health' work?
• Can the babylon GPs see my 'Monitor' information when I consult?
• Why should I use it?

Clinical record

• Where can I find clinical records?
• Why are they password protected?
• What if I can't remember everything?
• What is 'Clinical records' for?
• Who has access to my consultation recordings?
• Do my NHS records get transferred immediately to babylon?

Test & kits

• Where can I find Tests and Kits?
• Can I access this via the webapp?
• I have ordered a test but I don't want to do it anymore. Will I be refunded?
• If my blood test results come back and my sample could not be analysed will I be sent another one?
• Can I purchase a blood test kit for my child?
• Is the home blood test kit for me?

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