Appointments

Booking

• Why have I been advised to see someone face to face?
• How to book an appointment
• Can I choose a female or male GP?
• I missed my appointment, what do I do?
• Can I request to have the same consultant each time?
• What if I want my regular GP to know about my babylon consultation?

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Preparing for your appointment

• Where can I have an appointment?
• How will the appointment start?
• What will happen before my appointment?
• How to prepare for your appointment

Cancelling appointments

• Will I be charged for cancelling my specialist or therapist appointment?
• Will I be charged for cancelling my GP consultation?
• How do I cancel my consultation?

Therapy

• Who can book a therapy consultation?
• When can I see a therapist?
• How does a therapy session work?
• What is the difference between CBT and counselling?
• What is the cancellation policy for therapy appointments?
• What if I feel suicidal and need help urgently?

Specialist

• How do I book a specialist consultation?
• How does a specialist consultation differ from a GP consultation?