Consultations
Booking
- Why have I been advised to see someone face to face?
- How do I book a consultation?
- Can I choose a female or male GP?
- I missed my appointment, what do I do?
- Can I request to have the same consultant each time?
- What if I want my regular GP to know about my babylon consultation?
Verification of identity in the app
- What will I be required to do?
- What does this mean for me?
- What will I need?
- How long does verification take?
- Is verifying identity mandatory?
- What do I do if I encounter any problems?
Family accounts
- Will I need to be present if my child needs a consultation?
- I am trying to book for my child - why is it not working?
- How does my spouse/partner get an appointment?
- Can me and my spouse/partner book an appointment for our child?
- Why can’t I have a phone consultation for my child?
- Does my child need to be present during a consultation?
Preparing for your consultation
Cancelling appointments
Specialist
Therapy
- What happens if I am in crisis, or my therapist believes I pose a risk to myself or others?
- When can I see a therapist?
- How long does it take?
- Can I book in for a series of babylon Therapy sessions?
- How does a therapy session work?
- What can I expect in the first session?