Accounts & Payment

Account settings

• How Do I Access My Babylon Appointment History?
• Changing your personal details
• How do I add my GP practice details?
• How do I log out of my account?
• How to delete your account

Pricing

• How much does the service cost?
• Why do I have to pay to talk to a GP through Babylon?

Subscriptions

• Cancelling your subscription
• Does my subscription cover everything?
• Will I be charged for cancelling my subscription?

Adding my family

• How does my spouse/partner get an appointment?
• How to add a family member to your account
• Is there a family package?
• Can I book an appointment for my child under my name?
• Why can’t I have a phone consultation for my child?
• Can me and my spouse/partner book an appointment for our child?

See all 7 articles

I have a code

• My code is not working
• Where can I find my Code? I Receive Babyon Through My Employer/ Private Health Insurer
• What is the difference between a membership and promotional code?
• How to add a promotional code
• How to add a membership code
• How to add a code to a family members account