Can I use the service abroad?

Even though Babylon is a UK based service, you can download the app and use some features of the app from anywhere. 

While you have the ability to speak to a UK clinician from most countries, our services follow UK laws and regulations.

However there are some you can’t, these are:

  • USA
  • Canada
  • Australia
  • New Zealand
  • South Africa
  • Germany
  • China

Before booking, please check for any local restrictions on consulting with a clinician outside of the country where you are currently situated.


Why are you unable to consult in some countries?

We are only able to consult in certain countries due to varying rules and regulations on telemedicine and virtual consultations around the world. 


Can I get a prescription whilst abroad?

There are some locations in Europe where you may be able to pick up your private prescription. 

Please let the clinician know during your appointment if you are outside of the UK so they can best advise you.

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