There are some situations where immediate medical attention may be required. These include, but are not limited to:
- Chest pain
- Severe bleeding
- Severe difficulty in breathing (shortness of breath)
- Sudden, severe pain anywhere in the body
- Moderate to severe burns
- Convulsions or seizures
- Sudden change in mental status (such as unusual behaviour, confusion, difficulty waking from sleep)
- Head or spinal injuries
- Wound or injury caused by an object piercing the skin
- Serious limb impairment or broken bone
- Potential signs of severe allergy such as lip or tongue swelling
If you are in doubt as to whether you need emergency treatment, please call NHS 111.
In certain circumstances, we recommend that you always have an appointment with a doctor. These include, but are not limited to:
- Mental health concerns
- Skin problems
- Pregnancy and post-natal concerns
- Recent surgery
- If your immune system is significantly weak (ie: due to taking specific medications or an underlying condition)
- Known HIV or AIDS
- Active Tuberculosis
- Fever after travel outside of Europe or North America
- New or rapidly changing rashes
- If you are considering harming yourself or taking your own life
Remember all text-based chat with Babylon should not be considered a substitute for a medical consultation or diagnosis.