You can reset your password from your account login screen:
- Tap 'Forgot password?'
- Enter your registered email address
- We will send you an email with the reset password instructions
If you haven't received the email after a few minutes, please check your spam or junk folder as it may be in there. If it's not there, send us a message or call us on 0203 637 1273 and we will look into it for you.