If you order a test and don't want to complete it straight away you will have up to six months, depending on the expiry date on the pack. If you would like to return the pack, please follow the return instructions and we will arrange refunding of the blood analysis. Unfortunately you will not be refunded for the cost of the pack.
Articles in this section
- Where can I find Tests and Kits?
- Can I access this via the webapp?
- I have ordered a test but I don't want to do it anymore. Will I be refunded?
- If my blood test results come back and my sample could not be analysed will I be sent another one?
- Can I purchase a blood test kit for my child?
- Is the home blood test kit for me?
- I have received my order but it is damaged or faulty, what should I do?
- How do I access my results?
- What is Tests and Kits?
- How do I know the price of each test and kit available?