It's rare for us to have issues like this as we contact every pharmacy directly when processing every single prescription. Please contact babylon directly on support@babylonhealth.com or call us on 44 (0) 3302 231 008 in the UK or in Ireland: 00353 (21) 2355755 and our Clinical Support team will ensure this is sent immediately.
Articles in this section
- How long will I have to wait for my prescription?
- Why is there a delay in me obtaining my medicine?
- How do I know if my prescription has reached the pharmacy?
- I am at the pharmacy and my prescription is not here, what can I do?
- The pharmacist isn't happy to dispense my prescription what can I do?
- Can I send my prescription to a different pharmacy?
- Why can't I collect my medicine from a pharmacy today?