Mobile: To cancel your appointment simply go to the Notifications icon at the bottom or top of the homescreen. Tap on the upcoming appointment notification, tap cancel and confirm the cancellation by tapping on the green tick. You will receive a confirmation email as soon as your cancellation has been processed.
Web: Yes. Sign-in to your profile on the website and select 'Clinical records'. Click on Appointments, select the upcoming appointment you wish to cancel and click Cancel. You will receive an email confirming your cancellation.