The Babylon annual subscription enables you to book consultations with all our clinicians 24/7 all year round. It also provides access to all our in app tools including our symptom checker, Healthcheck, health monitoring tools and your clinical records.
We are here to help and want to ensure that we continue to provide the highest quality of care and service to our patients. However we may deny access to our services on a temporary or permanent basis, if we feel that your medical history is too complex for remote assessment and management, or you have excessively used our services by:
- booking more appointments per year than is deemed reasonable when compared to traditional general practice (6 appointments per patient).
- cancelling an unreasonable number of appointments, within 6 hours of the scheduled appointment time; or
- failure to attend an unreasonable number of appointments without prior notice.