I am very sorry that your consultation has not started on time, please email firstname.lastname@example.org or call them on 44 (0) 3302 231 008 in the UK or in Ireland: 00353 (21) 2355755 and a member of our operations team will be able to assist.
Articles in this section
- What should I do if I notice something unusual with the app?
- I have an appointment but the clinician has not called me
- The doctor cannot see me or hear me. What can I do?
- I am having problems hearing and/ or seeing the doctor.
- I am having connection troubles using the web app what can I do?
- It is saying my bandwidth is not good enough but I have strong wi-fi
- What happens if the internet drops out while I am speaking to my GP?
- What happens if my video becomes pixelated or stops working halfway through my consultation?