How to book an appointment

Digital consultations are available 24/7 and you can choose an appointment time that suits you.

To book an appointment select Appointments on the home screen, then select Book appointment. You'll be able to choose:

  • Who the appointment is for
  • An appointment topic or the type of clinician you want to see
  • A phone or video call (video is better for visible symptoms)
  • The date and time of your appointment

To help us give you the best care, you’ll also need to tell us why you’re booking. This could be a symptom or condition. 

You should add a photo if there's something you want to show your clinician. 


All appointment availability is shown in the Babylon app. If your preferred time isn’t available, you can try checking back at a later time in case of any cancellations.

See how to prepare for your appointment.

Was this article helpful?