Annual Subscription Plans
If you cancel your subscription within 14 days of signing up (the cooling off period), you can receive a refund.
You will only be eligible for a full refund if you have not booked a consultation within the cooling off period. If you have booked a consultation, the retail price of the consultation will be deducted from your refund.
If you decide to cancel outside the cooling off period, you can cancel your subscription at any time for no extra charge. Any unused period will not be refunded.
Historic Subscription Plans
Some of our members might be on our historic monthly or quarterly subscription plans. These are no longer available for new subscribers.
If you are on a monthly or quarterly plan, you can cancel the subscription at any time at no extra charge.
Any unused period will not be refunded.
If you do cancel a historic plan, you will not be able to re-activate it in the future as we no longer offer these.