If your order is received before 3pm Monday to Friday your order will be dispatched same day and normally received the next day. Any order received outside these hours will be dispatched the next business day. If you have not received your order within the specified time please contact firstname.lastname@example.org and we will be able to check the status of your order with the supplier.
Articles in this section
- Where can I find Tests and Kits?
- Can I access this via the webapp?
- I have ordered a test but I don't want to do it anymore. Will I be refunded?
- If my blood test results come back and my sample could not be analysed will I be sent another one?
- Can I purchase a blood test kit for my child?
- Is the home blood test kit for me?
- I have received my order but it is damaged or faulty, what should I do?
- How do I access my results?
- What is Tests and Kits?
- How do I know the price of each test and kit available?