In this article:
How to book
- Open Babylon.
- Go to Appointments.
- Under Appointment type, select Therapist.
- Select the therapist you want to see. You can read what they offer by tapping the icon (
) next to their name. Read more about the different types of therapy we provide.
You must be 18 or over and in the UK to book a therapist appointment.
If you need urgent help, call Samaritans on 116 123 or email jo@samaritans.org.
What happens in an appointment
Therapy appointments last 50 minutes. During your appointment, the therapist will:
- Ask you questions
- Listen to you and highlight connections in what you tell them
- Help you to make changes and work towards your goals
- Suggest tools and ways to manage your symptoms and problems
They may set you homework to practice the new techniques you'll learn.
Therapy is a collaborative process but you decide what to talk about and focus on. Your therapist won't offer to cure you, they won't judge you and they won't make decisions for you.
If you can't make your appointment
Please cancel your appointment if you don't need it.
- Open Babylon.
- Tap on the upcoming appointment.
- Tap Cancel appointment.
You may be charged if you cancel with less than 24 hours notice.