If you can no longer attend your appointment and would still like to speak with a doctor the easiest way to do this is to book another appointment using the app. You can cancel your appointment by following these steps:
- Open Babylon.
- Go to Me > Notifications
- Go to > your appointment notification
- Tap Cancel appointment > Confirm cancellation reason
If you think you're having technical difficulties or connection issues please ensure you have good WiFi or mobile internet connection before the time of your appointment.