I can’t attend my appointment, can I reschedule?


If you can no longer attend your appointment and would still like to speak with a doctor the easiest way to do this is to book another appointment using the app. You can cancel your appointment by following these steps:


  • Open Babylon.
  • Go to Me > Notifications
  • Go to > your appointment notification
  • Tap Cancel appointment > Confirm cancellation reason


If you think you're having technical difficulties or connection issues please ensure you have good WiFi or mobile internet connection before the time of your appointment.  

Was this article helpful?