I can’t attend my appointment, can I reschedule?

 

If you can no longer attend your appointment and would still like to speak with a doctor the easiest way to do this is to book another appointment using the app. You can cancel your appointment by following these steps:

 

  • Open Babylon.
  • Go to Me > Notifications
  • Go to > your appointment notification
  • Tap Cancel appointment > Confirm cancellation reason

 

If you think you're having technical difficulties or connection issues please ensure you have good WiFi or mobile internet connection before the time of your appointment.  



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