The app is closely monitored so that any technical issues can be resolved as soon as possible to restore a full service. If on a rare occasion, you are unable to access the app due to technical issues with your mobile device or with the app itself, we would advise you to call NHS 111.
Articles in this section
- I have downloaded the NHS Online: 111 app, but it says I am not eligible to use it. What do I do?
- What should I do if I cannot access or use the app due to technical issues?
- What happens if I do not agree with the recommendation the NHS Online: 111 app has given to me and I would like further advice?
- Are there any users/medical issues that the app is not suitable for?