Whilst the app is being piloted, it is only available to patients aged 16 or over in certain parts of North London. Check to see whether you are eligible to use the service here.
If you are already registered as a user on the “NHS 111 powered by babylon app”, you will still able to use the NHS Online North London app without any issues.
If you are already registered as a user on the babylon health app, you can still use the NHS Online North London app, but you will need to register with a separate email account.
If you think you should qualify to use the app, please contact our support team on email@example.com, and they will do all they can to assist you.