When it’s best to have a face to face appointment with a doctor

You’re welcome to speak to our support team or one of our GPs to ask if your health query can be sorted over video or telephone, but here’s a list of some circumstances where you’d need to see a doctor or nurse in person:

  • Vaccinations
  • Blood tests
  • Smear tests and other procedures
  • Baby check
  • Some physical examinations
  • Some medications, including controlled or otherwise restricted medicines.


Currently we are unable to provide the following specialist services:

  • Travel clinic assessment
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