The app is closely monitored so that any technical issues can be resolved as soon as possible to restore a full service. If on a rare occasion, you are unable to access the app due to technical issues with your mobile device or with the app itself, we would advise you to call NHS 111.
Articles in this section
- What if I already use the babylon app?
- What should I do if I cannot access the app due to technical issues with the App Store /Google Play store or I find the app is not working/loading when I need to use it?
- What happens if I do not agree with the recommendation the NHS 111 app has given to me and I would like further advice?