It's rare for us to have issues like this as we contact every pharmacy directly when processing every single prescription. Please contact babylon directly on firstname.lastname@example.org or call us on +44 (0) 330 223 1008 in the UK or in Ireland: 00353 (21) 235 5755 and our Clinical Support team will ensure this is sent immediately.
Articles in this section
- Why is there a delay in me obtaining my medicine?
- How long will I have to wait for my prescription?
- I am at the pharmacy and my prescription is not here, what can I do?
- Can I send my prescription to a different pharmacy?
- How do I know if my prescription has reached the pharmacy?
- Why can't I collect my medicine from a pharmacy today?
- The pharmacist isn't happy to dispense my prescription what can I do?